FAQs

HI! Thank you for trusting us with all your gifting needs! Our goal is to bring happiness everywhere our boxes go💫

✨Can I customize my giftAbox to include a different greeting card?

      Absolutely! Just send us a direct email to hello.giftabox@gmail.com or make a note in the comments section at checkout 

✨How long does it take for my giftAbox to ship?

     Orders generally ship within 1-2 business days. If you choose expedited shipping, we will ship as soon as possible

✨How does shipping work?

      All orders are fulfilled and shipped out of our Whittier, CA Warehouse. Shipping varies depending on specific needs and location.  You will receive an email or text (depending on your preference) with a tracking number the moment your giftAbox ships out.

✨Will you include a Receipt?

      Orders will not include a receipt or inventory packing slips unless you prefer otherwise. If you do want a receipt, please make sure to make a note at checkout

✨What's your return and exchange policy?

      All giftAbox orders are FINAL. Trust us they will LOVE them💕 We take great pride in ensuring all gifts are in perfect condition and carefully package them to ensure quality! If for any reason you are not satisfied with your purchase, please send us an email to hello.giftabox@gmail.com